This refund policy applies to all tuition fees paid to the college and includes any money paid to an education agent to be remitted to the college. Education agents are not authorized to collect money on behalf of the college. All fees should be paid directly to Mid City College.

Application/enrolment fees, accommodation and airport pickup charges are not refundable under any circumstances, except in case of provider default. The refund will only be paid to the applicant (student) through cheque or electronic transfer (the college will decide the method of payment Australian Dollars.

We will not issue refunds under other circumstances including but limited to;

NOTE: All applications for re fund must be made in writing by way of the Refund Application form (vailable fromthe College’s Reception area and or online) and submitted to the Reception by Registered mail, Courier, email or personal delivery as soon as practicable.

Enrolment Fees : Non-refundable

Note: Special consideration may be given to the refund of fees in compassionate or compelling circumstances, following a written application to PEO.

Provider default:
In the below mentioned cases a full refund will be provided to students within 2 weeks of the course default date.

In the unlikely event that M City College is unable to deliver the course in full, the student will be offered a refund of all the course fees the student has paid to the date. The refund will be paid to the student within 2 weeks of the default date. Alternatively, the student may offer the enrolment in an alternative course at MID CITY COLLEGE at no extra cos o the student than the total cost mentioned in the Letter of Offer. The student has the full right to choose whether to take refund excluding administration fee or to take another course.

If MID CITY COLLEGE is unable to refund or place the student in an alternative course the College’s Overseas Students Tuition Assurance Scheme (OSTAS), administered by Australian Council for Private Education and Training (ACEPT), will place the student in a suitable alternative course at no extra cost to the student.

Finally, if ACEPT cannot place the student in a suitable alternative course, the ESOS Assurance Fund Manager will attempt to place the student in a suitable alternative course or, if this is not possible, the student will be eligible for a refund as calculated by the Fund Manager.

Re-joining Student: n the case of CoE cancellation due to non-enrolment if the student has paid tuition fees for that session then that fee will be transferred to the next session. New fees structure and re enrolment fees will apply to students who are joining, otherwise in the case of a refund the refund policy will apply.

A full refund of course tuition fees will be provided to students who are unable to obtain a Visa to enter Australia to undertake their study. Written evidence of the visa refusal from the relevant authority is required.

In the instance of visa refusal or if a compliant written agreement is not in place, a refund is governed by the ESOS Act 47E (4). The student will be entitled to refund of all course money calculated in accordance with the ESOS regulations. Sub regulation 3.19(2) (a) to (e) the lessor of ($500 or 5% of the total course fee received)

In all other cases, refunds are the discretion of the Chief Executive Officer and may be negotiated on an individual case-by-case basis.

The information you provide to Mid City College will remain private and confidential under the requirements of the Privacy Act 1988. Your personal details will be used for the purpose of processing your enrolment and facilitating the training and assessment services requested by you. Your personal information will not be released unless required by law or approval is provided by you. Your information will never be sold to a third party. Your information may be provided to a third party who has entered into a legally binding agreement with Mid City College to provide services to either you or Mid City College and who agrees to keep your personally information confidential except as required by law. Your personal information will be collected and used for the purpose of collection of data for statistical information under the requirements of the Data Provision Requirement 2012 and in line with current AVETMISS requirements however, his information is reported in a manner that does not identify you.

As a registered training organization (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. If you do not provide the personal information we cannot proceed further with your application.

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth).

(NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analyzing and communicating research and statistics about he Australian VET sector. NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf. The NCVER does not intend to disclose your personal information to any overseas recipients. For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DESE is authorized by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice. Please contact the college if you are unable to access the provided link. We can email/ post a hard copy for your understanding.

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorized agency. Please note you may opt out of the survey at the time of being contacted.

At any time, you may contact Mid City College to:

ask a question about this Privacy Notice
You can also access the Privacy Policy of Mid City College at www.midcity.edu.au.