CHC52015 Diploma of Community Services
CHC52015 Diploma of Community Services

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Course Details
Qualification Code & Title CHC52015 Diploma of Community Services
CRICOS Code 111232E
Qualification Description This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

Requirements To be awarded this qualification, competency must be demonstrated in
Total number of units = 16

  • 8 core units
  • 8 elective units
Learner characteristics and target group Target groups for the CHC52015 Diploma of Community Services are students who are:

  • Seeking to pursue a career in community services.
  • Seeking to enter a new industry sector.
  • Seeking a pathway to higher-level qualifications
Delivery mode Face-to-Face as well as in the workplace
Delivery site Suite 4, Level 3, 15 Moore Street, Canberra ACT 2601
Course duration 52 weeks

This qualification will be delivered over 44 weeks of training and assessment and a total 8 weeks of term breaks.

Entry requirements Students entering this course at Mid City College must meet the following entry requirements:

Age requirements

Students must be a minimum age of 18 years or above at the time of course commencement.

Academic Requirements

Students may have had work and study experience if they have already completed a relevant qualification such as Certificate IV in Ageing Support or Disability.

Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe.

Students will be required to make a declaration that there is no reason to their knowledge that they would not be able to obtain an Australian National Police Clearance without disclosure
Ability to complete a first aid course (HLTAID011 Provide first Aid)

English Language Requirements

To enter this qualification, applicants must also meet English Language Requirements – IELTS overall score of 5.5 or TOEFL IBT 46 or Cambridge English Advanced (CAE) 162 or PTE Academic 42 or equivalent. English language competence can also be demonstrated through documented evidence of any of the following:

  • Minimum five (5) years of study in English in Australia, Canada, New Zealand, Britain, America, South America or Ireland.
  • Successfully completion of an English Placement test.
  • Completed a recognised ELICOS program and achieved an English Proficiency level of upper intermediate or equivalent.
Pathways Employment may include, but not limited to

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager
  • Housing Assistant
  • Assistant Community Worker
  • Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker and many more

Further Study Pathway

Potential employment options are in a range of community services management roles.

Students who complete this course may wish to continue their education into Advanced Diploma or Bachelors or a range of other community services qualifications.

Course credit Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.

This process is outlined in RTO Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures.

Units of Competency
Unit Code Unit Title Core/ Elective
CHCLEG003 Manage legal and ethical compliance Core
CHCCCS007 Develop and implement service programs Core
CHCCOM003 Develop workplace communication strategies Core
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core
CHCDIV003 Manage and promote diversity Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
HLTWHS004 Manage work health and safety Core
CHCCCS003 Increase the safety of individuals at risk of suicide Elective
CHCCCS004 Assess coexisting needs Elective
CHCCDE011 Implement community development strategies Elective
CHCCSL001 Establish and confirm the counselling relationship Elective
CHCCSM004 Coordinate complex case requirements Elective
CHCCSM005 Develop, facilitate and review all aspects of case management Elective
CHCDEV001 Confirm client developmental status Elective
CHCFAM003 Support people to improve relationships Elective
Delivery and assessment overview
  • The qualification is delivered over 52 weeks and expected to be completed in 1 year
  • All structured activities are scheduled for 20 hours per week.
Work placement
This qualification requires that a work placement of 120 hours is completed.
Facilities and Equipment
The following facilities, equipment and resources will be used to deliver and assess this qualification:
  • Training rooms, including desks, chairs, whiteboard and overhead projector
  • Computers with Microsoft Office and access to the Internet.
  • Learning and assessment materials as outlined in this TAS.
Assessment materials comprise of:
  • Assessor Marking Guide and Assessment Mapping
  • Student Assessment Tasks
  • Other Supporting Resources