| Qualification Code & Title | CHC52021 Diploma of Community Services |
| CRICOS Code | 115392A |
| Qualification Description | This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. |
| Requirements | To be awarded this qualification, competency must be demonstrated in Total number of units = 20
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| Learner characteristics and target group | Target groups for the CHC52015 Diploma of Community Services are students who are:
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| Delivery mode | Face-to-Face as well as in the workplace |
| Delivery site | Suite 22, Level 4, 28 University Avenue, Canberra ACT 2601 |
| Course duration | 52 weeks
This qualification will be delivered over 44 weeks of training and assessment and a total 8 weeks of term breaks. |
| Entry requirements | Students entering this course at Mid City College must meet the following entry requirements:
Age requirements Students must be a minimum age of 18 years or above at the time of course commencement. Academic Requirements Students may have had work and study experience if they have already completed a relevant qualification such as Certificate IV in Ageing Support or Disability. Credit and/or RPL can be provided for those with existing skills and knowledge allowing such students to complete the course in a shorter timeframe. Students will be required to make a declaration that there is no reason to their knowledge that they would not be able to obtain an Australian National Police Clearance without disclosure English Language Requirements To enter this qualification, applicants must also meet English Language Requirements – IELTS overall score of 6.0 or TOEFL IBT 60 or Cambridge English Advanced (CAE) 52 or PTE Academic 50 or equivalent (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
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| Pathways | Employment may include, but not limited to
Further Study Pathway Potential employment options are in a range of community services management roles. Students who complete this course may wish to continue their education into Advanced Diploma or Bachelors or a range of other community services qualifications. |
| Course credit | Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.
This process is outlined in RTO Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures. |
| Unit Code | Unit Title | Core/ Elective |
| CHCCCS004 | Assess co-existing needs | Core |
| CHCCCS007 | Develop and implement service programs | Core |
| CHCCCS019 | Recognise and respond to crisis situations | Core |
| CHCCSM013 | Facilitate and review case management | Core |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
| CHCLEG003 | Manage legal and ethical compliance | Core |
| CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
| CHCPRP003 | Reflect on and improve own professional practice | Core |
| HLTWHS003 | Maintain work health and safety | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCCSL001 | Establish and confirm the counselling relationship | Elective |
| CHCCSL003 | Develop workplace communication strategies | Elective |
| CHCCSL003 | Manage and promote diversity | Elective |
| CHCMHS003 | Increase the safety of individuals at risk of suicide | Elective |
| CHCPOL007 | Work effectively in trauma informed care | Elective |
| CHCMHS003 | Research and apply evidence to practice | Elective |
| CHCADV002 | Provide advocacy and representation services | Elective |
| CHCFAM003 | Support people to improve relationships | Elective |
- Training rooms, including desks, chairs, whiteboard and overhead projector
- Computers with Microsoft Office and access to the Internet.
- Learning and assessment materials as outlined in this TAS.
- Assessor Marking Guide and Assessment Mapping
- Student Assessment Tasks
- Other Supporting Resources
